An independent and family owned parking specialist has won a top honour for the third year running.
Airport Parking and Hotels (APH.com) has been named a Which? recommended provider for airport parking, following an in-depth survey from more than 5,000 holidaymakers across the UK.
Looking at the way the firm dealt with customer service, car park security, value for money and the conditions of the vehicle upon return for both park and ride and meet and greet, APH.com won hands down.
Operating its own airport parking services at Gatwick, Manchester and Cardiff airports, APH has been in existence since 1980, leading the way in high quality customer service and emerging as a clear industry leader, dominating the tables in both categories.
It was one of only two brands with a five-star rating for both car park security and for the car’s condition upon return for the offsite airport parking category.
Nick Caunter, managing director said:
“Receiving this recognition from Which? for the third year in a row is more evidence of the great work of the whole team at APH. As a family-owned business, we have always put the customer at the heart of everything we do.
“This award reflects our team’s persistent hard work, and my thanks go to our dedicated staff who continue to raise the bar for customer satisfaction year after year.”
Considered the UK’s consumer champion, Which? has long been one of the true voices of the British consumer, focussing on providing unbiased, evidence-based reviews and campaigning for consumer rights and helping customers have more confidence when choosing a brand or service.

Croydon Airport House – Photo credit: George Rex via Flickr courtesy of APH
APH has also carried out some fascinating research on buildings which have helped shape the history of British aviation.
Highlighting 10 listed buildings located at UK airports to help travellers discover the aviation landmarks that often go unnoticed before take-off, the sites remain woven into today’s airport experience.
Travellers can stay overnight in the former Liverpool Airport terminal, now the Crowne Plaza, drive past one of the world’s earliest integrated base and control towers at Croydon or visit Barton Aerodrome, home to England’s earliest municipal terminal.
Even the APH Manchester Park and Ride site includes a Grade II listed building, which played a role in the Lancaster bomber production during World War II.
Together these 10 listed buildings chart some of the development of British aviation over the past century. They show how airports evolved from transport hubs into centres of innovation, engineering and wartime activity.
Caunter adds:
“Many of the UK’s airports and the surrounding areas are home to remarkable buildings that tell some of the story of how air travel developed, and most travellers pass them without realising. We hope this research inspires people to uncover some of the hidden history behind some of Britain’s best known airports and see a different side of the airports before they even board their flight.
“APH.com’s research shows that while airport future developments take a leading role uncovering the stories behind these remarkable buildings, passengers can understand what aviation innovation looked like a century ago.”
For more information on these listed buildings, please visit: www.aph.com/listedbuildings.
Author Bio:
Rebecca Hay is an experienced travel writer and member of The British Guild of Travel Writers. Follow her adventures with her family on Twitter and Instagram @emojiadventurer and on Facebook via EmojiAdventurers2.
APH bus photo courtesy of APH

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